In this .Net Core MVC Project, you will find a full working site and all the code needed to run the service desk site :
Ticketing System Software is an online ticketing system that simplifies your teams work.It is a centralized software that collects all customer support requests from different channels at one place.It is provide a one platform for all engineering and maintenance work and services. It is designed to save your time and to provide the highest level of customer service effortlessly.
Application Features
- Web-based service desk software works within a browser.
- You can support your customers on any device.
- The application provides users to get all Engineering services online.
- User has to fill only one form to get whatever service he requires or the complaint.
- eform contains cascading drop down lists that allow users to obtain the required engineering service professionally and easily
- Technician supervisor can communicate with his team without leaving the app.
- Technician supervisor can organize the tickets in one easy-to-use system to have all support tasks under control.
- Technician supervisor can assign ticket to specific technician and add private notes to him .
- Technician supervisor is all the time in picture by receiving the email about the status of the job from opening to closing.
- Email notifications to get a notification when a new ticket arrives,assign ticket and when the problem is resolved.
- Role : Admin
- User Name : [email protected]
- Password : 123456
- Role : Managers
- User Name : [email protected]
- Password : 123456
- Role : Technicians
- User Name : [email protected]
- Password : 123456
- User Name : [email protected]
- Password : 123456
